Dipl.-Ing. Anett Fischer

Lingl branded service: experience counts –
in service too

For Lingl, the Krumbach-based plant and machinery supplier, service means far more than just supplying spare parts. Lingl stands for branded service and provides its customers with support over the entire life­cycle of their plant – from maintenance and condition monitoring through plant optimization to training. In 2010 the company reorganized its service department and now offers 30 services in six service units.

1 Service for over 70 years

The concept of service is nothing new at Lingl. The ­company, which is now managed as a family business in the third generation, has been offering a range of services for a long time. But to be faster and closer to the customer with its ser­vices, Lingl has set up some new structures. Headed by Bernd Braun (42), the service department has been reorganized into six units:
› spare parts service
› inspection, maintenance and repair
› condition monitoring
› plant and process optimization
› safety
› seminars and training
The goal of this restructuring was to intermesh...

Related articles:

Issue 2/2018 Craven Fawcett Ltd. | B5, 08

Machinery and spare parts for the heavy clay ceramics industry

Established in 1843 and part of Group Rhodes, Craven Fawcett Ltd. is a UK supplier of clayworking machinery and spare parts to the heavy clay ceramics industry. In December 2017, Craven Fawcett moved...

more
Issue 2/2016

Cleia establishes Claytec Service Algérie

Cleia has established “Claytec Service Algérie“ in Algiers as its second branch in the Maghreb in order to offer its Algerian clients high-quality local service: Maintenance/spare parts...

more
Issue 7-8/2013

Putting customer fulfillment first

1 History In 1890, Hermann Breitenbach established an iron foundry and machine factory in Siegen. Soon thereafter, the fledgling enterprise specialized in the manufacture of ceramic machinery, in...

more
Issue 2/2017

Lingl exhibiting at Batimatec 2017

Lingl, the plant engineering company, will present its products and new service subsidiary “SARL Lingl Algeria” at this year’s Batimatec from 23 to 27 April 2017. The German company’s main focus...

more
Issue 2/2019 Hans Lingl Anlagenbau und Verfahrenstechnik GmbH & Co. KG

Zi Service Supplier Award 2018: And the winner was…

In 2018, Lingl won the first Zi Service Supplier Award. What does this award mean to you? K.L.: The award means a great deal to us as it is a vote and honour from your readers and our customers! It...

more