Hubert Hölzl

Promoting managerial skills in the production environment

Many executives do not realize how challenging it is to lead production personnel and machine operators. Consequently, they invest little time and money in relevant training for their shop floor supervisors.

1 Introduction

“One day’s training is enough for our shift supervisors, and it can be attended to on a weekend, outside of their working hours”, said the managing director of a major mid-range enterprise in connection with leadership training for the company’s shift supervisors. Such opinions are not uncommon among managers at manufacturing companies, many of whom are unwilling to invest time and money in further developing the managerial skills of their shop floor supervisors. They underestimate both the importance of well-functioning production for a company’s success and how challenging a...

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